Grey Bank Status

Hi @Stevenson

If they are greyed out, it sounds like they have been locked, likely by a year end procedure. This prevents any changes being made once the year end process has been run (e.g. if the figures have been used for a tax return, you wouldn’t want them changing).

However, if you have just locked them for convenience, you can still unlock them by following this process: Undo Year End - #2 by QFMathew

If you’re still stuck, however, just let us know and we can take a look at your account for you.