The credit note would have needed to be dated the same as the original invoice - so if it is not showing in the download for the VAT return then it may be that it isn’t dated correctly.
You can also check by seeing if the credit/invoices have been locked by a VAT return. If they are not showing the lock then they haven’t been included
How do you check about the locked invoices and credit notes?
It has taken a lot of persistence and time for me to get that information fromQF. I hope the date change works on the next VAT return in 3 months. QF causes me a lot of stress and I dread using it.
For an ordinary person trying to understand how the VAT software works is a real nightmare. Why isn’t there more detailed knowledge on this?
Apologies that you feel this way - If you are Accrual accounting then this looks at the dates of the invoices - if you are raising corrections with invoices and credit notes then these should all match the date of the original invoice to keep things in line and correct in terms of the VAT returns. If you are dating things outside of a VAT return then it will not be pulled through