Invoice didn't automatically collect by Direct Debit

[QFBeth]

Hi @SarahSJM

@SarahSJM

Please can you tell me firstly why my invoice didn’t initially collect by DD and then when I initiated it yesterday and the due date is the 4th, why the payment is going to be collected on the 8th.

If you only requested the direct debit yesterday then this takes 3-5 working days to process. Go Cardless do not process payments on a weekend which is why its giving Monday.

To link the direct debit to your recurring invoice so that you don’t have to manually collect it you can follow the steps in this guide: Setting up Direct Debits

Hope this helps