Invoice number already used

[ESL62]

I am trying to create a new invoice but QF tells me the number has already been used but I have definitely not used this number before?

[QFMathew]

Hi @ESL62

Have you created the invoice with that number previously, but deleted it? This is usually the case for most. For audit trail purposes, an invoice is never truly deleted (just marked as such), so HMRC can see your complete records.

There’s more info on this in this post, plus the two posts it links to:

Can't reuse deleted invoice number

The reason you can’t create a new invoice with the same number is due to the audit trail that’s created for HMRC & to prevent accidental deletion More info (including how to view) can be seen in @Glenn’s post here: http://community.quickfile.co.uk/t/why-isnt-it-possible-to-permanently-delete-purchase-invoices/5577/2?u=parker1090 And this thread: http://community.quickfile.co.uk/t/numerical-list-of-sales-invoices/4201/4?u=parker1090

Hope that helps!