Items showing in the suspense account

[Raj]

Hi Kevin,

I’m no expert but have you managed to find the transactions in your bank (in quickfile)?
Is it possible that the transaction was duplicated in the bank account, when you were bulk tagging from Square?

I have just read the below knowledge base articles to provide the above information:

Square Payment Option and Data Feed

Whether you’re selling in person or online, take all kinds of payments quickly and securely with Square. There are no long-term commitments and you only pay when you make a sale. Get your money in your bank account the next business day. Get Started with Square Linking Square to QuickFile Linking your Square account to QuickFile is easy. From your dashboard select “Account Settings” followed by “Manage Payment Options”. Here you will see a list of payment service providers that you can conn…

Handling payments from merchant accounts

Many businesses these days receive daily payments from online payment providers like PayPal, GoCardless, Worldpay, SagePay etc as well as fixed terminal card systems like Streamline, Barclaycard Merchant Services, etc. Often we don’t want to spend the time putting in every single sales invoice into the accounting system and fortunately, we don’t need to. This guide will explain how to save time and log your sales in bulk. The basics When you upload your current account statement into QuickF…

Instruction no 8 in the above article mentions:

Hope this help. If not an email to support might help