Hi @pcrepairs
It does seem to vary from account to account, so you may or may not be able to add an existing GoCardless pre-auth into QuickFile. I appreciate that that’s a bit broad, but it’s a restriction from GoCardless’ side.
There’s instructions on this here that may help with this.
The best way to issue a request for a authorisation is to do it within QuickFile itself. If you go into a client view (Sales >> View all clients >> Select a client), there’s an option to request an authorisation in the More Options menu.
If you manage to set it all up OK, you can then go back and amend the recurring invoice to auto-bill using the direct debit.
I hope that helps