Multiple site, 1 payment

[Hewitt87]

Hi,

We have recieved a payment which is to pay several invoices, most of the invoices relate to one client however 1 of the invoices is for a different client. They are both part of the same group however we have them set up as different clients due to the separate locations, how do i tag the payment to the 1 invoice that is on as a different client? I have tried changing the invoice details to the correct client but then it wont let me change it back.

Thanks

Natasha

[QFMathew]

Hello @Hewitt87

There are 2 options here, but the common one is to use a dummy bank account to split the payments. In a nutshell, you would treat the payment in as a transfer from the dummy bank account, and tag the actual payments from there instead.

There’s more information here:
Processing split payments to different customers

I hope this helps!