Hi i payed 55 for a service but got refunded less, and I cannot link the transaction, it doesn’t show it in “refund from the supplier” what should I do now?
Thanks
Hi @Josip_Skoko.
From the bank account view, when you tag the money in you should be able to select refund from supplier, the next step is to then chose the correct supplier and then you can select the invoice which the refund relates to.
You are unable to just hold these funds on the account. So if the above doesn’t work then you’ll need to go to the supplier, find the invoice and create a credit note against it for the amount refunded you will create a bank entry when doing this so you’ll then need to delete the original.
Hope this helps
I have 13,33 refund and payment but cannot link it together it doesnt shows that purchase from a dropdown
I have moved your last post in with this one. If you see my answer above you may need to create the refund from the supplier account.
Can you explain this step by step, im beginner in quickfile, and accounting
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