Continuing from the other thread - didn’t have change to respond within the timeline.
Last answer from Ian Roberts was:
If there’s a prepayment on this client’s account in the same currency as the invoice then there will be an “apply from credit” checkbox at the top of the “log payment” panel above all the amount/bank account/etc. bits. If the available credit is at least as much as the outstanding invoice value then ticking that box should be all you have to do, the account selection drop down box should disappear.
If you look at the client’s summary page does it show a prepayment balance in the correct currency?
I am not ticking the apply from credit box, because I do not want to use the full balance of the credit on the account and I do not want to pay the full outstanding balance on the invoice.
Thanks