Hi Steve,
I think I have sorted the problem. GC do not report the ROI customers’ EURO subscription payments into my GC (GBP) merchant account, the currency being EURO and not GBP. The GBP payments appear automatically as usual.
I setup a new GC EURO control account as you said.
From my GC Payouts list [GC (Subscription) Payouts.png], I manually add these customers subscription payments (Gross, Nett and Fee) into my GC EURO control account [GC EURO control acc.png].
I then tag:
Fees to supplier (GC) as bank charges.
Nett bank transfered to my C/A, stating the “amount received in GBP” [Bank CA.png].
Gross attached to my customers invoice.
All accounts now balance.
Thanks for your help
Cheers
Gary
