Perfect! 
We’ve located your account and can see you’re using your own email address, but our mail server. It’s likely to the email is being rejected by the receiving mail server as it’s seen as spam as we’re not authorised to send emails from your email address. There are ways to fix it such as using your own SMTP server. There are more details in this guide:
http://community.quickfile.co.uk/t/improving-email-reliability/8904
Using the noreply email address would be the easiest to set up (just click a button), but many users use their own SMTP settings which is likely to be the best option.
Please let us know if you need any further help with this.