Hi Team, Im getting alot of my clients thinking they are receiving scam emails because they are receiving my emails from quickfile like this, with a dodgy reply to text…
Your link you have attached says you will show our own email address in the reply to area though, and it doesnt? It shows a dodgy looking Reply-To:pikupovs_6131457980@post.quickfile.co.uk
Thank you just looking at that in the settings, how do i know what my SMTP server details are?
Sorry the main reason ive stuck with QF so long is I am useless with all this stuff and its always been so straight forward
Thanks so much for helping! I have a Gmail address and I use outlook on my laptop to read them and the samsung phone app to read them on my phone… is that what you mean?
If you have a gmail address then it is the gmail settings that you’ll need to use - if you don’t know the settings you need then if you have a quick search on the internet it should bring up the port numbers you’ll need etc
If not done, you can find your smtp settings in quickfile under https://yourcompany.quickfile.co.uk/account/smtpSettings - replace yourcompany with your details.
You said you use outlook and the samsung app - in both apps you can look for the settings. Just copy these settings to quickfile and it should work.
Here is a google help page which is maybe useful for you: Check Gmail through other email platforms - Gmail Help