Tagging Shopify Refunds on PayPal - Originally paid from my business bank account

[QFSian]

Hi @Mark_Kajdi1

I’m sorry there has been a delay in coming back to you about this topic. I’m not sure why it has been missed until now.

When you created the original Shopify invoice within QuickFile, did you enter it as a GBP or USD purchase?

If you entered it as a USD purchase, you can then tag a GBP payment to it using the following method:

@Glenn

In such cases you would need to pay the invoice manually from the invoice preview screen, specifying the amounts in GBP and USD. This will create a new (duplicate) entry on the receiving bank account, you would then just delete the original untagged entry.

Then when creating the Credit note for the invoice, you can create this in USD and tag it to the paypal account in the same currency.

I hope this makes sense, but if you have any further questions, please don’t hesitate to get back in touch.