Tide Automated Bank Feed not updated since December 21st

[rhc]

Hi
Someone else spoke about the same, that tide bank is moving accounts (see below,). This person opened a new bank account within quickfile, with the details of the moved new bank account. This person also revoked/deleted the bank feed of the old account and created a new feed for the new account.

Tide Bank upgrade balance reconciliation

Tide Bank has recently (and is the ongoing process of) migrating their accounts to a better system, which leads to a change of sort code and account number, whilst retaining all the original transaction history. This means I have revoked the previous account details’ open banking feed and created a new one with the migrated account details. The opening balance of the new account is effectively the pre migration balance of the old one. This leaves me with twice the real balance in my Quickfile ac…

Hope this helps