2-factor affinity

Hi, I have 2-factor authentication configured on my Affinity account, which is fine. However, I can’t seem to set/unset 2-factor authentication for individual or all users of the client profile accounts? Please could you advise how to achieve this?

Many Thanks,

Bernie.

Hello @bernie

You would need to log into the QuickFile accounts independently from Affinity to set up 2-factor authentication.

https://support.quickfile.co.uk/t/2-factor-authentication/8892

Steve,

Thanks for the quick response. Unfortunately, I can’t as my authenticator broke. Is there anyway you can reset please?

Regards,

Bernie

Hello Bernie

I can disable 2 factor on a specific account, please private message me the company name and account number you would like this done on.

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