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'Account Balance at a Glance' Detail

On a suppliers page there is this;

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However clicking on the 2 amounts and I get respectively;

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This is an issue I think (again) with partial balances possibly, but it doesn’t make any of this obvious or clear.

Hi @Lurch

Something does look a bit off there! Let me send you a private message and we can take a look for you.

Yes, definitely! Just looked through the prepayments and there is a credit note attached to one of the invoices but the detail screen makes this hard to see without going through every linked invoice and payment. Could have avoided this if you handled credit notes on credit accounts properly!

Does seem like there is still something not quite right though, shouldn’t need to have to get a pencil and paper out to work out what Quickfile is doing. The exported data I’m not entirely sure is correct now either.

However, the invoice balance there are just 4 invoices with no credit notes, can’t see what is up with that one.

Hi @Lurch

We’ve identified a bug here which is affecting the purchase invoices. This is with our development team to be reviewed. We’ll keep you posted.

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The Dev team have made some changes to fix this issue.

Please let us know if you’re still seeing any descrepencies

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