I have just been told that it is not possible to have an Open Banking Feed from Barclays, as the account I am working with is double signatory - meaning that every payment requires two signatures. For online banking with Barclays that works fine. However after spending 1 hour on the phone Barcklays …

Yes please can you escalate this to your Open Banking contact at Barclays? What I think happened is that Barclays took a number of shortcuts: They did not distinguish between the two different parts of Open Banking (transferring account information vs. opening up payment processing They did not i…

I’ve posed the question and I will return to you as soon as they provide some clarity on the matter. They are in a much better position to answer this question as they have an inside view on the development side. It could be, as you say that they’ve taken a shortcut, although fingers crossed that is…

OK thanks for passing that on. And yes I have tried to connect the Open Banking feed via Quickfile. So I go to the account for which the feed is, I click on More Options / Activate Bank Feed. I select Open Banking from the pop up window. I click on Connect a Bank and select Barclays, and select Onl…

@Elsvan - just a thought on this. Do you have access to the mobile banking app for the account with Barclays? If so, have you tried adding the banking feed using this option?

Hi Mathew, thanks for thinking along. I don’t have the mobile app for that, as that is another thing that is hard to get with a double signatory on it.

Barclays have acknowledged the query I made on your behalf and they’ve defered to another department to get an answer. I will let you know as soon as that is forthcoming.

Great thanks for letting me know! I await with baited breath…

Good luck with Barclays! I struggled for months in 2016-17 to get them to understand things about my business. Thankfully, Tide and Starling turned up and I was able to walk away. I have a friend who is a programmer for Barclays and he says they have huge legacy systems and still use mainframes -…

Hi Brian Wow thanks for that, that’s really useful. I’ll have to investigate whether Starling also offer a double signature setup, as that is a prerequisite for us. Also that happens to be the current blocker at Barclays. Currently Barclays have said that of course they can do this, I “only” have …

Hi @Elsvan I’ve received the following response in regards to dual / multi signatory accounts. Accounts where each party can operate independently of one another can use OB services however if they have a marker requiring all parties to sign then this would exclude them from the service. Unfotu…

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Account with two signatories - open banking feed

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