I have an open banking feed but it has missed a bank credit for a cheque I paid in so the account balance is incorrect and the associated invoice for that payment can’t be credited as paid. I have tried to refresh the bank feed but it’s still not showing.
How do I add the bank credit manually?
You can manually add transactions using the “new transaction” button at the top, but since you say the transaction was a cheque you may simply need to wait another working day or two - if you paid in a cheque on Friday chances are it’ll be Tuesday at least before the fully cleared funds reach your account.
Bank feeds only include cleared transactions even if your online banking also shows pending ones.
Thanks for the solution, worked perfectly. The cheque was paid in (and cleared) 3 weeks ago - the system simply missed it
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