Adding 'active' HTML links to invoices


Is it possible to add ‘active’ HTML links to Additional Notes & Message when emailing invoices?

At present I am manually typing html links to these areas, but the problem is they are not producing ‘active’ hyperlinks. The customer has to copy & paste the links manually into their browser.


Have you tried entering the link in the following format:

<a href="">Quick File homepage</a>

If you want the link to open in a new window try:

<a href="" target="_blank">Quick File homepage</a>

I used the ‘open in a new window’ format. Works perfectly thanks.

I would eventually like to create invoices directly from my Ticketing System (Fresh Desk) via API, if such a thing is possible.

Being able to add a link to my support tickets on the invoices makes my invoicing a whole lot quicker as it allows me to keep the invoices generic, whilst leaving the detail on the support ticket.


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Creating invoices using the API is certainly possible, I believe Fresh Desk would need to trigger this from their side.

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