Hi @redonion
I’m sorry for any confusion here.
It is free to add a team member to your account. If you want to add your accountant as a team member, please follow the steps laid out here: Adding new users to your account. To re-iterate, there is no additional cost for doing this.
The one thing to add is that an email address can only be linked to one QuickFile account at a time, so if your accountant had been added as a team member on a different account, they will not be able to use the same email address.
If your accountant has other clients on QuickFile it is likely that they have an Affinity Account with us. An Affinity Account allows accountants to log into multiple accounts from a single log in. If your accountant has an Affinity Account, they can add you as a client and access your account that way. For more information on Affinity, please see the following: QuickFile Affinity overview
These are the only two options available for adding your accountant onto your account. If you’re still unsure which one to use, it may be best to ask your accountant to get in touch with us so that we can answer any questions directly with them.