Hi can you help me please, my last months (Dec 22) DD from Go Cardless was £6.21 however I only have one account running at the moment it’s XL and should be charged at £4.34 for the month (£3.62 + VAT). I’m very confused as the profile page for my one client shows £5.18 for Dec 22 and is charging at 16.7p per day. Shouldn’t it be 11.9p per day?
I’d be very grateful if you could clarify this for me as I believe the price per month including VAT should be £4.34 The profile page is saying £5.18 and the DD has come out at £6.21??
Where you have just one account linked to Affinity that’s graded as L or XL, there is a small surcharge to bring it in line with the price of a Power User Subscription. If you had 2 or more accounts linked (of any size), then the pricing on the Affinity pricing page comes into effect.