Hi
On a previous import sales invoice file, I applied a surcharge to the invoices. I later found out the surcharge should not have been applied. GoCardless had already processed the collection of the money from the customers. So I have refunded all the GoCardless customers.
It is now a matter of applying and issuing Credit Notes to all 40 odd customers?
How should I go about this?
Hello @gjwguk
What you’ve suggested should work as the credit note option would allow you to create the bank transaction which matches this.
However, you would need to do this for each of the invoices individually - there isn’t a way to bulk create these at present.
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