So, I have the following situation:
I purchased a few things from a supplier (£200), received the goods and decided to return some of them for a refund (£50). Supplier charges return shipping (£5) and deducts it from the refunded amount (£45) which is returned to my card in due coruse.
I have the following items in quickfile:
Purchase 1 for £200 including the goods that were returned, paid for on credit card and all settled.
Purchase 2 for £5 for the return shipping, paid for on supplier account
Credit note 1 for £50 for the returned items, allocated to supplier account
Supplier balance is now +£45
I now have the refund transaction imported on my bank feed and I go to tag it as a refund from supplier and because I don’t have a credit note or invoice that matched the vale of the refund I can’t tag it as coming from that supplier. I tried manually entering the refund and matching it to the imported transaction but that option isn’t presented to me. I tried deleting the imported transaction and just having the manually entered transaction but it was re-imported again next time it ran.
What is the correct way to handle this situation within the options available in quickfile? Have I missed something obvious or is it really that hard to resolve a situation like this?
Thanks in advance!