When I first started using Quickfile I paid for Yodlee.
This stopped working in Dec 18 and I spoke with Matt in Dec 2018 who set my account up with Open Banking.
So, as far as I’m aware Yodlee never worked and this isn’t what is automating my banking feed currently with HSBC. It’s doing this through Open Banking.
I have a message that was sent my accountant that my automated bank feed will expire on 2nd December.
In my Open Banking Section it says Open Banking will Expire in 45 Days?
Could you let me know which Automation Feed I am using? Yodlee or Open Banking? Which one is the system requesting to renew?
When I go to Renew it’s asking for £15 + VAT. I don’t know if this is a Yodlee Renewal or an Open Banking Renewal?
Is open banking a paid for service?
Which am I currently using on my account for my bank feed automation?
Can someone from support take a look to see what the next steps are?