We have a bunch of transactions that were matched with a rule (but not auto-tagged) and need Confirming.
However, I hit auto-tagging on the first one, and now I can’t confirm them and it just says they will be auto-confirmed “in the next few minutes”. It’s been like that for days and I urgently need to get these accounts finalised!!
How can I turn off auto-tagging for this rule and/or force it to update the outstanding transactions??
Sorry to hear you are having problems with your tagging rules. Are they still showing as needing to be confirmed?
We are looking into something that may have caused a delay but if you’re able to send a message to @QFSupport with your QuickFile account number then we can take a look at your account.
As for turning them off - Automated bank tagging rules you can go into the bank tagging rules section and modify them there.