Automatic overdue invoice reminders and payment integrations?

If I link payment providers to sales invoices I raise, and then the customer pays by clicking on the link on the invoice to that payment provider, do the invoices automatically reconcile? Does that then automatically stop any automatic overdue invoice reminders from being sent?

Also, are all of the payment provider integrations a power user feature? It says on the Square page that it is, but doesn’t specify on the Stripe page.

Hi @SaraJayne

When someone pays an invoice through one of the integrations (e.g. Stripe, Square, GoCardless, etc.), then the reminders are stopped.

Before any reminders are sent we check for an outstanding balance on the invoice.

If the payment provider doesn’t show that it requires a Power User Subscription, then it’s included with all accounts. Stripe, GoCardless, PayPal, to name a few, are included with all accounts.

Hope this helps!

Brilliant, thanks Mathew. :grin:

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