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Automatic receipts with Worldpay integration

I have set up Worldpay for automatic payments. When a client makes the payment it doesn’t seem to automatically show in my statement list? And does it automatically send a receipt upon payment? How do I know that the client has paid a receipt?

Hi @family

Can I just check, is your client using the “Pay Online” option within QuickFile to make the payment via WorldPay?

Does the transaction show up on WorldPay itself?

Hello Matthew, yes they are using the pay online option. I’m seeing the payments on Worldpay

Are the invoices showing as paid on quickfile? The receipt may be something quickfile has to do but I would think the invoice thats paid would be updated

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