Hi I have a very awkward supplier. I paid £1500 which was debited from my account one day. 2 days later i received a credit for a return of £500. When i then request an invoice they send it for £1000. I am struggling to reconcile the bank account as if i put in the invoice amount as they sent it (£1000) it shows the transaction as only part paid as the bank statement shows a debit of £1500 with a later credit of £500? Can you help at all?
Hello @LDDesign
I paid £1500 which was debited from my account one day
Did they initially invoice you £1500?
No thats the annoying part - the only invoice i have is for £1000
Hello @LDDesign
You can record it like this
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Record the £1500 as a money out transaction on the bank and tag it as payment to a supplier
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(select pay down multiple invoices then select “Payment on account(assign later)”).
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Record the invoice for the £1000 on their account.
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Open the invoice and click log payment and pay using the credit.
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Go into their account and click on the prepayment value (£500)
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View the details and click refund balance.
The £1000 invoice is now recorded and paid, the bank shows £1500 comming in and £500 going out.
Thank you Steve!! That worked perfectly!
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