No problem! When you’ve logged into your account, there’s a link in the top right hand corner:
If you click this, it will give you the option to contact our panel with just a few account details. Each accountant or bookkeeper will respond to you directly.
One other tool you may wish to look at, is the reconsiliation tool. If you use small time periods (e.g. a week, or month) and compare your QuickFile values against the values on Stripe or PayPal directly, then you will hopefully be able to find the issue on your own. There’s more information on this tool here.
I hope that helps, but please let me know if you require more help.