In response to Paul.
I have downloaded my bank statements from the beginning when I set up Quick file (first transaction - 31/12/2020) and downloaded Quick File Account Statements.
I have gone through checking each payment off against each amount on the Quick File Statement. I can see some discrepancies. There appears to be duplicates of some payments on the Quick File Statement, for example, on 30/1 a payment was made by a customer which only came into my bank account once, however it is on Quick File accounts twice. This has happened a few times.
I thought this may have been due to myself allocating the payments to an invoice, but as it is not the same with every payment, I cannot see why the system would do this.
There are also payments on my bank account that are not on my Quick file account, for example, a payment £18.00 (to Quickfile) came out of my bank account on 5/1, however do not show on my Quick File account.
Can someone please get back to me. I would actually appreciate a phone call to run through some things as it is quite complicated through messages like this.
My number is 07539 222982