Bank account not listed in payment options for invoice

Support
1

Hi

I have 2 current accounts. All GBP payments are received in one and all EUR payments are received in the other. I am trying to log payment for an EUR invoice to the second current account but that account is not listed in payment options at all. Please could you check?

Thank you

2

Where are you logging the payment from? I just pulled up a EUR invoice on your account and could see a EUR bank account on the drop down list.

3

Hi Glenn

I checked again now and the bank account is appearing in the drop down list. Not sure why it didn’t appear before. Thanks for checking

Regards
Kiru

4

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