Hi,
May I ask if there is currently an issue with selecting various bank accounts please?
Since yesterday, whenever I try to view my Merchant account I just get a blended view of Current and Merchant which is very confusing.
I can’t seem to be able to only view the Merchant account anymore! I’m just getting a screen with a random mixture of Current and Merchant.
Could you please help with this?
Thank you
There is no reported issues with the bank statement screen.
I do however see that a CSV (containing 10 items) was imported to your merchant account yesterday at 8:51 am, I think perhaps this statement was uploaded to the wrong account as the entries look like they belong in a current account.
Hi,
That is the exact issue. I uploaded the CSV to the current account and it now shows up in the Merchant…
I only upload to the current account.
Anyhow, I’ve now deleted/untagged all those transactions and re-added them to the current account. The merchant seems up to date now. I hope this was a one off occurrence.
Thank you