Hi
i have been uploading statements and every thing has been fine but for some reason when i uploaded today the balance was out by £5 odd. i then deleted the new data and got the correct previous balance. i re upload and it was still out i have deleted it again now the previous balance is out by £5
I don’t understand whats going wrong or how to solve the probleam
After uploading the statement, are you able to verify that all entries on the CSV were imported? Are you able to follow the balance and determine the exact day it goes out?
i had a similar problem but i found it was because i had not logged things correctly in previous books method i just balanced it out manually with adding a transaction saying unknown income as i couldn’t explain where it came from but wanted it to match the bank account
I when back at least 2mounths and it is a constant £5 out now it was fine un till i uploaded the latest statement.
Unfortunately it can be from the previous booking system as i started afresh in QF in sept and all balances are taken from the bank.
but an adjustment like you suggest may have to be done
The latest statement included 15 transactions covering just the last week, the total of which comes out correct when added to the previous close balance.
If you say the difference is out for the last 2 months, it’s not going to be anything related to your last statement but a missing or extra entry ~2 months ago.
One thing I did notice is an opening balance dated 04/11/2014 with transactions on that account predating that. I would suggest moving your OB date to 27/08/2014.