Bank feed not drawing transactions from bank account

Bank Feeds
1

Hi,
My quickfile is not drawing transactions from my natwest business account. On quickfile they are shown as ‘active’ and status ‘OK’ . The last entry was about 14 days ago and wont refresh manually. How do I fix this problem.

Many Thanks
WGC

2

Hi,
Is the bank account in quickfile marked as Natwest and is the feed connected to that bank account?

It also helps sometimes to revoke/delete the feed completely and create a new one

3

Hi @WGC

Did removing and re-adding the feed fix the problem?

4

Hi,
I removed the feed of my business current account and business reserve account and reconnected them. I then refreshed the feed manually and nothing changed. Do I just need to wait a while?

Thanks

5

I haven’t yet tried to revoke the feed entirely.

6

Revoke the feed entirely so that it refreshed the connection with the bank. This should work.

Please let us know if you’re still having problems

7

That worked, thank you!

8

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