I have been using quickfile for years and the same account but the bank feed has stopped updating. I tried refreshing but its not worked. My bank has recently had a name change and I left it to the last day to refresh the bank feed cost. Is there any basic things I can do to help to see if I can restart it. Rrefreshing did not return an error but no new entries were found - but they exist!
Hello @paulc
Which bank are you referring to?
If refreshing did not work. I would always recommend reconnecting the feed.
- Go into Banking > Open Banking Feeds
- Revoke the feed
- Set the feed up again (that way the bank issues a new access token)
- Refresh the feed