Have just tried this for Lloyds using Chrome. When using it to log in, it gets as far as the select accounts page, then it cannot find the right account ( the right ac # supplied) from the several I have. It does the imports if I select the right account, but it seems as if it cannot chose which of several accounts to pick from!
Hi @HammerofPompey, we tried with our account and it worked as expected.
It may be worth ensuring that, when inputting any account reference/account number, all digits including leading zeros are entered.
They are! first thing I checked…
Unfortunately it’s very difficult for us to diagnose bank feed problems as we can’t easily go in and see the problem ourselves. If the auto-import gets as far as the bank dashboard and can’t find the account, try clicking on the account yourself to see if it resumes.
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