Bank payment details missing from online invoices and online PDF

Support
1

I have my bank details in the footer on my PDF invoice.

In the online invoice, the footer is missing, and even if you click the download as PDF button it is still missing.
How can I add this footer back onto the online invoice and online PDF? as I keep getting people asking how they can pay me!

Thanks

2

Hello @Tom_Woods

  • Where do you have the bank details entered?

Usually they are entered in Sales > Invoice Customisation > Payment terms section > Default payment terms.

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  • How was the invoice created

When you create a new invoice, the default payment terms (mentioned above) are entered for you automatically.

If you copy an existing invoice where no terms have been entered they will not be present. you can add these by modifying the invoice and clicking "Import default "

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3

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