I noticed an error in my bank balance.
I eventually traced it to two transactions dated 19/04 and 20/04. They were both not imported. I have tried a retrospective update but it does not find them.
Was there an issue with those dates and why can’t I retrospectively import the missing transactions?
Its 3 transactions, I just found another 14 April
There could be various reasons why the transactions weren’t pulled through automatically. Have you tried refreshing your feed back to this date?
yes I did try a refresh and it didn’t work, I have done them manually and I’ll key a more watchful eye on it
If you’d like us to look into this for you all we would need is the transaction details and your account number - If you wanted to send a message to @QFSupport we can investigate why they weren’t pulled in automatically or via the refresh for you
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