Brightpay integration problem

[Keith_Porter]

I have been using Brightpay for payroll, and generating the journal successfully for a long time. Yesterday I got this error message when trying to create the new journal (tried again this morning with the same error):
URL: https://vendorapi.brightpay.com/api/v1.0/journals/quickfile/auth/redirect
Error: A service redirect was expected but did not occur.
I’m not sure whether the problem is with Brightpay or Quickfile - any suggestions how I can sort it please.

[QFSteve]

Hello @Keith_Porter

It looks like a Brightpay issue as the URL is on their side.

[TBL]

@Keith_Porter

Error: A service redirect was expected but did not occur.

Hi Keith,

Did you get this sorted with BrightPay as I have the same issue today (29th Nov)?

Regards

Paul

[Keith_Porter]

Yes - I had to disconnect the Journal mapping and revoke the Brightpay connection within the Quickfile Marketplace (Account Settings>3rd Party Integration>App Marketplace). Then set up the mapping again.