Bug interting Direct Debit URLS

Bug
1

We insert the go cardless Direct Debit Link into the first invoice we send clients in this format

SETUP DIRECT DEBIT

When we test the link or view it in the HTML version of the invoice it works fine when we open the PDF however the link in the PDF displays a 404 error

This is because it appends a %20 (aka a space) after quickfile.co.uk/
quickfile.co.uk/%20gocardless

This breaks the URL and makes it invalid. It was working previously as we have been doing this for years, I can’t tell you when the bug crept in.

2

Hi @MearTech

We’ve sent you a private message to discuss this further. As noted there, we’re referred this to our development team and will keep you posted.

Any other users experiencing the same issue can add their comments below if they wish, and we can update them, too.