Bulk Direct Debit - Confirmation Email

Bug Bug (Solved)
1

We are getting “direct debit received” all emails with an accumulating string of invoice #. An example is
Invoice #002191#002190#002189#002216#002219#002249#002261#002252#002218#002315#002247#002304#002300#002256#002239#002226#002301#002312#002214#002274#002228#002203#002221#002255#002233#002291#002280#002311#002232#002295#002207#002227#002248#002279#002268#002302#002296#002229#002241#002254#002262#002225#002242#002284#002294#002246#002275#002235#002206#002269#002277#002260#002310#002264#002316#002231#002263#002251#002289#002244#002212#002253#002290#002272#002238#002314#002197#002278#002267#002237#002240#002211#002202#002210#002297#002215#002213#002282#002230#002309#002287#002220#002285#002276#002201#002217#002204#002313#002286#002234#002265#002257#002205#002270#002245#002224#002259#002199#002271#002236#002258#002223#002266#002222#002288#002243#002292#002293#002281#002283#002343#002334#002400#002341#002380#002320#002372#002377#002352#002402#002319#002333#002355#002349#002403#002391#002346#002347#002384#002360#002356#002370#002392#002385#002394#002379#002367#002358#002317#002396#002375#002388#002325#002353#002387#002321#002389#002340#002351#002337#002345#002362#002361#002354#002365#002373#002364#002332#002324#002359#002350#002378#002357#002330#002369#002338#002331#002382#002329#002363#002381#002344#002335#002339#002406#002390 has now been updated as paid on your Quick File account.

For help with the Direct Debit features in Quick File, please refer to our online guide.

Kindest Regards
The Quick File Team

2

Apologies…this has now been fixed. It’s related to the new bulk DD collection feature. It won’t affect the payment but it did cause issues with confirmation email in some cases.

3

Is there anyway that the invoice emails be combined into one email when you are sending the processed email to the administrator. Every month we are processing over 150 emails and that becomes tedious. Maybe as a payment summary.

4

I think it’s better to just add an option to switch them off entirely. The emails we send I believe are duplicated by GoCardless anyway.

Can you please post this to a new feature topic so we can track separately, thanks!

5

Not sure how to post to new topic. Please advise