Please help!
I have spent the day tagging after uploading my back statement. I now find this has duplicated many items I had already manually input but not only that it has changed the description in my invoices!!! Some of the items I have tagged were in the last VAT Return and are now showing again in this Qtr’s.
Don’t know where to start…
Hi @rozrat55
Unfortunately, there isn’t an option to undo particular actions on QuickFile.
When you uploaded a bank statement, it should have prompted you about duplicates, like this:
This will check the date and the amount of the transaction to help find duplications.
Tagging a bank transaction won’t change an invoice, but it can create them.
What I can suggest, is go to Account Settings >> All Settings >> Event Log, enter today’s date, and this will show you every invoice created or bank transaction tagged today (amongst other things).
It would just be the case of deleting these manually.
Hi
Thanks for your reply. I don’t appear to have an Event Log under All Settings or am I missing something>
Hi @rozrat55
Only the main account administrator can access the event log. If you’re not the main admin, you could need to ask your admin to access it for you
Thanks that’s my Husband I’ll get him to check. The problem is that the date I input the receipts is a day they were generated but before the bank cleared them so they don’t match, hence the new invoice.