This sounds similar to a problem I reported a 2 years back. (If you go to the link below support gives a work around)
In essence the drop-down list only shows the latest 25 transactions so if it was before those it does not show.
This sounds similar to a problem I reported a 2 years back. (If you go to the link below support gives a work around)
In essence the drop-down list only shows the latest 25 transactions so if it was before those it does not show.