Cannot open uploaded pdf receipts in receipthub or document manager

Support
1

Hello,

I have just started using receipthub and when I try to tag them I cannot see the images. Then when I go to document manager and click on them I get a page not found reply from your storage supplier. I use Comodo Browser, but have tried others and still have the same problem with pdf files uploaded using document scanner app on android to dropbox account (linked via api). Can you help? Thanks in advance.

4

Hi Daniel, I had a quick look at the account linked to your email and I can see 3 items in your Receipt Hub. They appear to open fine in the Receipt Hub detail page. Let me send you a separate private message as I need to send you a few screenshots and confirm account information.