hi
ive imported some purchase invoices from a csv file and all worked ok.
some of the figures were refunds and so a - minus figure.
these just gave an error when trying to import.
how do you bulk import refunds?
hi
ive imported some purchase invoices from a csv file and all worked ok.
some of the figures were refunds and so a - minus figure.
these just gave an error when trying to import.
how do you bulk import refunds?
Hello @adnw
What was the error you are getting during the import?
hi
it was something along the lines of:
Error - you can not input a minus value.
Hello @adnw
Supplier credits can not be imported.
They’re a bit more complex than invoices because of prepayments and matching invoices etc
These would have to be removed from your csv before importing.
The refunds would have to be entered manually, either as a manual credit note or by opening the invoice, selecting More Options > Credit Note
If the credit is not for the full invoice value you can then adjusted the values and then process the refund
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