Can't tag a paid invoice

[mikebell]

Hi
I’ve invoiced a client, he’s paid and I’ve been back into the client account and accepted the payment.

I’ve also uploaded my bank statement which shows this invoice but with a reference different to the client name.

When I try to tag, the payment is not connected with the invoice. When I try to assign to client it says no invoices unallocated.

I seem to be in a catch 22. Any advice please.

Cheers Mike

[ian_roberts]

If you’ve marked the invoice as paid from that side then there will be an already-tagged transaction in your bank account that duplicates the one you just imported (you might need to shift the date if it hit your bank account on a different date from when the client sent it, you can do this by clicking on the transaction date). In this case it’s safe to just delete the untagged one from the import, the numbers will still add up correctly.

[mikebell]

Thanks for this Ian.

Shouldn’t the invoice I’ve marked as paid show up in the current account?

[mikebell]

Sorry, just found them in the current account. Thanks for such speedy help. Been driving me crackers!