Under the The Consumer Rights (Payment Surcharges) Regulations, I cant forward on card payment fees at the point of payment, for the sale of business to consumer services… However the regulations allow passing on fees for business to business payments, along as the fees are stated when the contract is agreed.
Setting up a payment gateway in QF using PayPal, I can add on a percentage to cover the processing fees. However, I cant add on a percentage when using Stripe. Is there a reason this functionality is missing?
They would need to pay with a business credit/debit card for the rule to apply. This isn’t something that QuickFile knows, and therefore can’t add the fee on.
I don’t believe it overrides the legislation in that effect. Please keep in mind the support team are not registered accountants, for professional tailored advice I would recommend speaking to a registered accountant.
Here is some more information I found on it which may help -
Hello Steve, I offer business to business services and cannot absorb a 1.5% that I can legitimately can pass on. My work around is to offer a payment link via stripe, but I would prefer if I can offer a payment link on my invoices, automatically generated by QF.
My understanding of the ruling is that it can be applied to transactions where a business credit or debit card is used, rather than an actual business entity. This isn’t something QuickFile can determine as we don’t handle any card details, it’s done by your payment gateway.
The link Steve included was specifically to the sentence below, which aligns with what I said above -
You can also still be charged if you’re using a business card.
The simplest way would be to include that fee with all services, regardless of who you’re invoicing. Other than that, it would need to be done at the payment processor end rather than on QuickFile.
Hi Matthew
most clients pay by BACS and I dont want to add a 1.5% fee to them. I’m not sure why QF is refusing to offer passing on charging fees for Stripe but not PayPal. I only offer B2B services, I only want to charge processing fees to those that wont pay by BACS. I can credit and reissue and then use Stripe integration with QF, if client asks, but that’s far more admin than just offering 1.5% surcharge.
I don’t work for quickfile but from whatmatt and stevehave said I would think its being phased out and just hasn’t been removed for all the payment methods yet. Personally I wouldn’t want the risk of someone paying with a personal cars and me ending up in hot water.