Hi @Amisha
Thank you for the info!
I’ve taken a look, and I can see that a CC email was sent to the email address on your account. However, this is set up as ‘noreply@quickfile.co.uk’.
You can change this under Account Settings >> Routine Email to something more suitable. However, if you use your own email address, you may also wish to consider using your own SMTP server too. There’s more information on this here:
http://community.quickfile.co.uk/t/improving-email-reliability/8904
Hope that helps