Change client area contact email address

Feature requested

Change client area contact email address

Typical use case

I get remittance emails, queries and so much more because many emails are set to go to the account admin.

I’ve changed the email address to the correct one every where, but the client emails still come to me when they click ‘Contact’ on the portal.

Being account admin is more than responding to these day to day emails. I can change the reply to etc. But anyone who just wants to send a message from their portal always comes to me and that is NOT helpful.

You have suggested removing contact emails from the client portal, this workaround requires me to have coding experience. Which is daft beyond belief.

Come on Quickfile create a good user experience please?

How I would expect it to work

Choose were client contact emails go. Choos

Hello @Gavin_Smith

You have suggested removing contact emails from the client portal, this workaround requires me to have coding experience. Which is daft beyond belief.

We can do this for you, if you would like us to, just drop us a private message with your account details.