HOME / COMMUNITY Switch to knowledge base

Change to invoice collected by DD

I’ve made a change to the amount of an invoice that has been created for the month, which is collected by direct debit. The DDM mandate has been created but will not be charged until 31st Oct, will the payment on Go Cardless get updated now that the invoice amount has been changed?

Hi @tjroberts3,

Once the request for payment has been submitted then any changes would have to be made directly with Go Cardless, you will have to log in to their system to change the payment amount. You may have to cancel and then request payment again for it to change the amount.

1 Like